Shipping policy
Shipping Policy – TrendHive PH
At TrendHive PH, we are committed to delivering your orders quickly, safely, and efficiently across the Philippines.
1. Courier Partner
All orders are shipped via J&T Express Philippines.
2. Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
- Metro Areas: 1–3 business days
- Provincial Areas: 3–7 business days
Delivery times may vary depending on location, weather conditions, and courier operations.
4. Shipping Rates
Shipping fees are automatically calculated at checkout based on your location and parcel weight.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) nationwide. Please ensure someone is available to receive and pay for the order.
6. Order Tracking
Once your order has been shipped, a tracking number will be provided via email or SMS. You may track your parcel through the J&T Express tracking system.
7. Delays
While we aim to meet all delivery timelines, delays may occur due to unforeseen circumstances such as weather disruptions, high order volumes, or courier issues.
8. Failed Delivery Attempts
If delivery is unsuccessful after multiple attempts, the package may be returned to us. Additional shipping fees may apply for re-delivery.
9. Incorrect Shipping Information
Please ensure all shipping details are accurate before placing your order. TrendHive PH will not be responsible for delays or lost parcels due to incorrect or incomplete information.
10. Contact Us
For any shipping-related concerns, you may contact us at:
Email: trendhive.philippines@gmail.com
Thank you for shopping with TrendHive PH 💖